Innovative Program “OPENS” Doors for MI Health Care Workers, Employers

Michigan’s innovative Kent County Health Field Collaborative (HFC), through its pilot Opportunity Partnership & Empowerment Network (OPEN) program, offers exciting potential to address the “care gap” - Michigan’s rapidly growing number of elders and people with disabilities and ever-shrinking pool of caregivers. The HFC consists of a group of employers working together - along with partners from government, educational institutions, and other not-for-profits - to solve recruitment and retention challenges in health care. Together they identified the challenges employers face now and in the future with growing the workforce.According to a new case study by PHI, a nonprofit organization that supports quality long-term care by improving the quality of direct-care jobs, the OPEN program has achieved impressive results with employee retention. The OPEN program, which the HFC based on a retention model developed by The Source (a coalition of Grand Rapids area manufacturers dedicated to collaborative approaches to employee retention and advancement), saw among its key results significant drops in the overall turnover rates of direct-care workers - those who provide services and supports to elders and people living with disabilities.