Sounds like a peer support specialist to me......
With so many visits to specialists when a medical problem arises, an advocate can “connect the dots” and speak to all the physicians to make sure everyone is up to date with the patient so nothing falls through the cracks.
In essence, a patient advocate can coordinate care among all the physicians. A good advocate communicates with the patient, the physicians, nursing staff, and insurance companies. As the health care system becomes increasingly complex with technicalities and types of insurance, the advocate helps individuals navigate the system.
Why You Need an Advocate
When you’ re distressed or vulnerable, you may not be effective at listening to what the health care provider is trying to convey to you. Having someone explain it after is invaluable. In fact, you may not be effective in responding to the medical staff about your needs, either.
Individuals need an unbiased person to speak on their behalf while providing guidance, friendship and emotional support. Advocates help make choices and empower patients with access to relevant information.