The article continues with how they made the change and a summary of what they learned, even including sample scripts for how staff actually says to family members. (Talk about “thank you for sharing”…) And this, in the conclusion:
Today the doors to our ICU remain open to family members, and the old, red sign has been replaced with welcoming information. “Opening the doors” has helped to minimize the barriers that physically separated patients and their loved ones, impeded access to regular exchanges of information, and interfered with decisionmaking. Our experiences add to an evolving standard of practice focused on the needs of families of ICU patients such hat the ICU’s “unit of care” has become both patient and family.
You yourself may want to share this paper with people. If you work in a hospital, it would be in your workplace. If you’re a patient or family member, you might even want to raise this with your local hospital long before you actually need