Health and Disability

This is a technically difficult read, but a terribly important issue if integrated care is to work. IDEO is considered by many to be the best design group (for anything, including even appliances) in the US. Their work with Project Synapse brings a level of creativity and breadth of vision to an area (how medical records and services can actually be coordinated) that we must get right if people are to have genuine coordination and the long term benefits of that coordination.

http://goo.gl/FNbeZ

In November 2011, representatives from leading EHR vendors, along with stakeholders such as the US Department of Veterans Affairs, met to explore ways to improve the usability of EHRs, including the development of new prototypes for CCDs.

The workshop had these goals:

1. To understand the unmet needs of patients
2. To learn how human-centered design can be used to create patient-centered CCDs
3. To identify models of collaboration and additional areas for future work together

The following resources were generated at the workshop and are available as Document Downloads.

Workshop Summary: Presents background about the workshop, research findings on patients' needs, insights from participants, and designs for human-centered CCDs. The summary introduces two CCD concepts: "Accordion" and "Collage" approaches.

CCD Concepts: This ZIP download includes PDFs of the Accordion (the Health Card Deck) and Collage examples, as well as the HTML code, JavaScript code, CSS, and graphic files to incorporate some or all of the information display methods into a provider's system as desired.