Veterans Experience Yearlong Waits for Home Care

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The OIG conducted an investigation at the prompting of Sen. Barbara Mikulski (D-MD), who brought attention to a complaint she received involving a nearly yearlong wait for a nurse to assist a particular veteran at home three times per week. The complaint purported that the patient, who was in his 70s, died while on a waitlist and before ever receiving HCBS.

The report concluded that the Washington, D.C., VA Medical Center had wait times longer than one year for patients requiring homemaker/home health aide (H/HHA) services, a component of HCBS. The patient who served as the subject of the complaint was approved for H/HHA and placed on a waitlist in October 2013.